Last Updated : 29 th August 2024

Defenitions

• “Website” refers to Eternal Trends, a subsidiary of Dreamz Collections, accessible from https://eternaltrends.in .
• “the platform,” “We,” “Us,” “Our” refers to Eternal Trends.
• “You,” “Your,” or “User” refers to the individual accessing the website or placing an order.
• “Products” refers to the goods and services offered on our website.

Shipping and Delivery

• Shipping: We ship products within 1 day from the date of order or date of payment or as per the date of delivery agreed upon order confirmation. Shipping charges will be calculated at checkout based on your location and the weight of your order.
• Delivery Time: Estimated delivery times are provided during the checkout process. However, delivery times may vary due to unforeseen circumstances. Eternal Trends or Dreamz collections will not be liable for such delays.
• Risk of Loss: All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
• We ensure the delivery of orders made on the Platform through independent contractors, referred to as delivery partners, operating on a principal-to-principal basis. To clarify, these delivery partners are not employees or agents of us; rather, they function solely as independent service providers and are not exclusively obligated to us for the provision of delivery services at any time. It is important to note that there is no principal-agent relationship between us and the delivery partners, and consequently, We cannot be held liable for any actions or omissions of the delivery partners.
• You are required to uphold the dignity and diversity of the delivery partners while fostering a secure and supportive work environment for them, which includes preventing and deterring any form of harassment, including sexual harassment. We reserve the right to restrict your access to the Platform and limit your usage at our sole discretion if your behavior towards a delivery partner is deemed discourteous, disrespectful, abusive, or otherwise inappropriate or unlawful. It is imperative that you treat all delivery partners with the utmost courtesy and respect. Any repercussions arising from your inappropriate conduct, including claims or compensation sought by any delivery partner, will be your sole responsibility.