We i.e. “Dreamz Collections” (“Company”) and “Eternal Trends” (“Online Brand”) , are committed to protecting the privacy and security of your personal information. Your privacy is important to us and maintaining your trust is paramount.

This privacy policy explains how we collect, use, process and disclose information about you. By using our website/ app/ platform and affiliated services, you consent to the terms of our privacy policy (“Privacy Policy”) in addition to our ‘Terms of Use.’ We encourage you to read this privacy policy to understand the collection, use, and disclosure of your information from time to time, to keep yourself updated with the changes and updates that we make to this policy.

This privacy policy describes our privacy practices for all websites, products and services that are linked to it. However this policy does not apply to those affiliates and partners that have their own privacy policy. In such situations, we recommend that you read the privacy policy on the applicable site.

Should you have any clarifications regarding this privacy policy, please write to us at info@eternaltrends.in

Dreamz Collection (“Dreamz,” “Eternal Trends,” the “Company,” “we,” “us,” and “our”) is dedicated to safeguarding your privacy.
This policy outlines:

• the categories of information that Eternal Trends may gather from you, either directly or through automated methods, when you access or utilize its website, application, and other online services (collectively referred to as “Services”); and
• the procedures for collecting, utilizing, maintaining, protecting, and disclosing that information.

This policy is applicable solely to the information collected by Eternal Trends through its Services, including communications via email, text, and other electronic means associated with the Services. It does not extend to information you provide to, or that is collected by, any third-party services you may use in conjunction with our Services. Eternal Trends recommends that you review the privacy practices of such third parties directly.

We urge you to read this policy thoroughly to comprehend Eternal Trends’s practices regarding your information and how it will be managed. By accessing or utilizing our Services and/or registering for an account with Eternal Trends, you consent to this privacy policy and agree to the collection, use, disclosure, retention, and protection of your personal information as outlined herein. Should you choose not to provide the necessary information, Eternal Trends may be unable to deliver all of its Services to you.

This policy is subject to change periodically, and your ongoing use of Eternal Trends’s Services following any modifications signifies your acceptance of those changes. Therefore, we encourage you to review the policy regularly for updates.

Permissible Age: The Services are not designed for individuals under the age of 18, unless allowed by applicable local laws (“Permissible Age”). We do not intentionally collect personal information from users or engage in marketing or solicitation of information from anyone below the Permissible Age.

Eternal Trends gathers various categories of information from and regarding users of our Services, which encompasses: 

• Personal Information – this term refers to data that can be linked to an individual and may be utilized to identify that individual, either through this data alone or in conjunction with other information we possess.
• Non-Personal Information encompasses data related to your internet connection, the devices utilized to access our Services, your usage patterns, and other information that does not identify you personally. We gather this information directly from you when you submit it, indirectly from third parties (including social media platforms you have authorized), and automatically as you interact with our Services through means such as usage details, IP addresses, cookies, web beacons, and various tracking technologies.

1. Information You Provide to Us

The data we gather via our Services may encompass:

• Personal details include your name, residential address, email address, postal code, additional addresses, password, and any other information you may supply with your account, such as gender, mobile phone number, date of birth, anniversary date, user biography, and website.
• The information you submit through our Services encompasses ordering details and history, contact information of individuals you provide for various features, and any other data you include in our Services or your account profile. You may choose to provide contacts, including those of friends or other parties, to access specific Services. By sharing this information, you affirm that you have obtained the consent of the individual to disclose their personal information to Eternal Trends.
• Your inquiries and related actions: The keywords you have entered and the outcomes you have chosen.
• The details of your browsing activity include the duration of your usage of our Services, the specific features you accessed, and the advertisements you interacted with.
• Your communications encompass interactions between you and delivery partners or sellers through our Services, some of which may be recorded for internal purposes. This includes your involvement in surveys, polls, sweepstakes, contests, or promotional activities; your requests for specific features such as newsletters, updates, or other products; and your correspondence with our customer service and other complaint resolution channels. Should you transmit information from the Services via SMS text message, we may record your phone number, phone carrier, and the date and time the message was processed. Please be aware that carriers may impose charges on recipients for received texts. If you provide us with specific feedback through any communication channel, including emails, we may share your information with the relevant third-party seller, manufacturer, or service provider to enhance the Services offered to you.
• Your transactional data: When you engage in purchases via our Services, we may gather and retain information pertaining to you in order to facilitate your requests and to pre-fill forms for subsequent transactions. This may include, but is not limited to, your mobile phone number, address, email, billing details, and payment information. Such data may be disclosed to third parties that aid in the processing and fulfillment of your requests, including payment gateway processors that comply with PCI standards. Upon submission of credit or payment card details, we employ encryption methods that adhere to industry standards, as elaborated upon in the section titled “Payment Card Information.”

• We may gather and handle images and video recordings of individuals who participate in live events or visit our office, store, or other locations for the purposes of security and safety. This encompasses the utilization of closed-circuit television (CCTV) systems within our facilities. CCTV recordings may document individuals’ appearances, vehicle details, and other identifying information. Additionally, we may capture photographs or videos during events for promotional or documentation purposes, which may be shared with business and/or event partners.

2. Data We Gather Through Automated Collection Technologies

It is possible that we will automatically gather specific information regarding the computer or devices, including mobile devices, that you utilize to access the Services, as well as details about your usage of the Services, regardless of whether you register or log in to use them.

• Usage information encompasses the specifics of your engagement with our Services, which includes traffic statistics, geographical data, log files, and other communication-related data, as well as the resources you access and utilize via our Services.
• Details regarding your computer and devices encompass data about your computer, internet connectivity, and mobile devices. This includes your IP address, operating systems, platforms, browser type, additional browsing details (such as connection speed and type), device type, unique device identifier, mobile network information, and the telephone number associated with the device.
• Our applications may have the capability to access metadata and various types of information linked to files that are saved on your mobile device. This could encompass, for instance, images, audio and video recordings, as well as personal contacts and details from your address book.
• Location Data: Our applications gather real-time data regarding your device’s location, contingent upon your consent.
• Most recent URL accessed: The web address of the last page you viewed prior to visiting our websites.
• Unique identifiers for mobile devices: When utilizing our Services on a mobile device, such as an iPhone or iPad, we may employ unique mobile device identifiers (for instance, IDFA or other device IDs) in lieu of cookies to recognize your presence. This approach allows us to retain your preferences and monitor your interactions with our applications. Unlike cookies, mobile device identifiers are not subject to deletion. Advertising firms may leverage these device IDs to analyze your application usage, assess the frequency of advertisement displays, evaluate advertising effectiveness, and present advertisements that are more pertinent to your interests. Additionally, analytics companies may utilize mobile device IDs to track your engagement with our applications.
• Your selections: Your selections or configurations, including time zone and language.
• Details regarding your engagement with the Services include information such as your search queries, comments, domain names, selected search results, click counts, pages accessed and their sequence, duration of your visits or interactions with our Services, timestamps of your usage, error logs, and other related data.
• Mobile status: This refers to the online or offline availability of your application for users of the mobile application.
• Applications: When utilizing any mobile internet application developed by Eternal Trend, we may gather information regarding the existence, non-existence, or specific details related to other applications installed on your mobile device. The types of applications from which we collect data may encompass various categories, including but not limited to shopping, fashion, food, and travel. This information will assist us in gaining a deeper understanding of your preferences, allowing us to offer you a more tailored experience
• Accurate Location Data: When you utilize any of our services that are enabled for location tracking (such as when accessing services via a mobile device), we gather and analyze data regarding the GPS location of your mobile device, which includes its latitude, longitude, or altitude, as well as the timestamp of when this location data is captured. This information is used to tailor the services with features and information based on your location. Certain services necessitate your personal data for optimal functionality, and we may link the location data with your device ID and other information we possess about you
• Cookies and Similar Technologies: We, along with our third-party partners, may utilize cookies, pixel tags, web beacons, mobile device identifiers, “flash cookies,” and other comparable technologies to gather and retain information regarding your interaction with our Services and external websites. This practice allows us to identify you (for instance, as a registered user), remember your preferences and settings, enhance your experience by providing content and advertisements tailored to your interests, conduct research and analytics, monitor your usage of our Services, and support security and administrative tasks. Additionally, we may employ pixel tags to assess the popularity of our various pages, features, and services. Web beacons may also be incorporated into email communications or newsletters to ascertain whether the message has been opened and for other analytical purposes

3. Information We Collect From Third Parties

We may gather, process, and retain your user ID linked to any social media account (such as Facebook or Google) that you utilize to access the Services or interact with them. By signing into your account using your social media credentials or by connecting your social media account to the Services, you provide your consent for us to collect, store, and utilize the information you make available to us via the social media interface, in accordance with this Privacy Policy. This may encompass, but is not limited to, any publicly shared information from your social media account, data shared with us by the social media platform, or information revealed during the sign-in procedure. For further details on how your information is shared when you connect your account, please refer to the privacy policy and help center of your social media provider

We may acquire information regarding you from external sources, including partners, marketers, third-party websites, and researchers, and integrate that data with the information we gather from or about you

• If your requests be deemed abusive or excessively unreasonable,
• In situations where the rights or safety of another individual or individuals may be compromised, or

• If the information or materials you seek pertain to current or expected legal actions involving you and our organization, or if granting you access would hinder negotiations or an investigation into potential illegal activities, we reserve the right to deny such access. Furthermore, your entitlement to review, amend, rectify, and remove your information is governed by our records retention policies and relevant legal statutes, including any mandated retention periods.